About Us
Our Experience:
18 Years
Our products are made with 18 years of experience in organic or natural certified product development and manufacturing.
88%
88% of the total cardboard used was made of recycled materials.
100%
Biodegradable formulas.
EU Regulation
All products correspond to EU Regulation. № 1223/2009 on cosmetic products.
Laboratory Testing
After our products are created, they undergo rigorous testing in a laboratory. This includes measuring various physical and chemical properties, determining stability and expiration date, as well as studying and defining standards for storage. In accordance with the law, each product is tested by qualified chemist's to ensure they comply with safety and consistency tests. We also send the products to external labs to make sure that the chosen preservatives work well throughout the validity period.
Cruelty-Free Testing
We believe that beauty should be cruelty-free, which is why we don't test (and never will) on animals. Instead, each product is tested by volunteers who share their skin’s reaction after testing and provide their subjective evaluation. Both are taken into account when refining the formula.
Product Labels
The ingredients of each product are clearly listed on the product page. Please check against this list to identify potential allergens.
We currently ship only to countries in the European Union and the United Kingdom.
Returns:
We can only accept returns for damaged or faulty items. If you receive a product that is damaged or faulty, it's crucial to report this as soon as possible to ensure that we can take appropriate action.
In such cases, please reach out to us at tfelysium@hotmail.com . We aim to get back to you within 7 working days to discuss the next steps, which may include a refund or replacement depending on the situation and our return policy.